Oct. 28, 2009

Objective

Pursue a career collegiate sports marketing and customer service which allows me to use my administration experience, education, and passion of working in sports and entertainment.

Education

Sam Houston State University
Huntsville, TX
College of Education
May 2007-Dec.2008

• Masters of Arts in Kinesiology August 2005-May2007
• Major: Sport Management
• Bachelor of Science in Kinesiology
• Major: Kinesiology Minor: Math

United States Naval Academy
Annapolis, MD
June 2001-January 2004

Naval Academy Preparatory School
Newport, RI
July 2000-May 2001

Experience

Lone Star Sports & Entertainment
Houston, TX
Ticket Sales Representative
September 2009-Present

• Prospect for new business on a daily basis through cold calling, networking, appointment setting, direct mail, flyer creation and referrals
• Work closely with stadium management, show promoters, marketing and other staff to maximize sales opportunities on each event
• Work nights and weekends representing the ticket office at Texans home games and various other events
• A proficiency of knowledge with Archtics Ticketing System and processing payments and reports

Houston Aeros Hockey Club
Houston, TX
Ticket Sales Representative Intern
May 2009- July 2009

• Developed ticket sales leads and relationships with potential fans and sponsorship partners
• The use of heavy sales calling employing interpersonal skills to effectively communicate with clients about ticket plans
• Adapted a flexible sales approach to adjust to a diverse customer base in order to maximize their customer service experience
• Experience using the Vertical Alliance Ticketing System and processing payments

Lone Star Sports & Entertainment
Houston, TX
Marketing and Event Management Intern
August 2008-Dec. 2008

• Managed event staff, volunteers, and Texas Bowl bowl week interns. Assisted with event logistics, meeting logistics, sponsor fulfillment, grassroots marketing, and help preparing sponsor proposals
• Responsibilities included creating and updating a weekly college football report and newsletter for the bowl game fan base. Facilitate coordination and execution of LSSE meetings and events

Houston Texans
Houston, TX
Battle Red Stampede Event Staff
Feb 2008-May 2009

• Assisted in the build-up, management, and breakdown of various Texans youth events, marketing events, and Texans Spring training camp
• Working with kids at Gatorade youth development camps at multiple Houston elementary schools
• Youth football summer camp coach

Extracurricular activities/ personal achievements

• Houston Athletic Rugby Club (2008-2009)
• Thanksgiving Turkey Drive for families in need (2008)
• FEMA volunteer after hurricane IKE (2008)
• Food Bank of Houston volunteer (2008)
• Woodlands Athletic Rugby Club (2007-2008)
• Special Olympics volunteer for the Kiwanis Club of Conroe, TX (2007)
• United States Naval Academy Football Team (2001-2003)
• Texas Bowl 2003 Texas Tech vs. USNA (2003)

Professional References

General Manager, Chris Keeney, Lone Star Sports and Entertainment
Houston, TX, 832-667-2109

Vice President, Ticketing & Event Management, John Schriever, Houston Texans
Houston, TX

Chief Operating Officer & General Counsel, Jeff Nalley, Select Sports Group
Houston, TX, 713-621-6700

Athletic Director, Chet Gladchuk, United States Naval Academy
Annapolis, MD, 410-293-8910