Oct. 23, 2009

reggieduncan@gmail.com
1540 Ferry Alley #4
Eugene, OR 97401
(253) 376-8640

EDUCATION

University of Oklahoma-Norman Norman, OK
Masters of Education, Adult and Higher Education May 2008
Emphasis: Intercollegiate Athletics Administration

Washington State University-Pullman Pullman, WA
Bachelor of Arts in Sport Management May 2005
Minor: Leadership Studies

WORK EXPERIENCE

Athletic Ticket Office Intern, August 2009 - Present University of Oregon Department of Athletics, Eugene, OR

• Coordinate part-time work for ticket operations through phone and window sales for season and single game tickets
• Assist with disposition of daily revenue for varsity athletic teams ticket sales.
• Supervise and manage set-up, student workers, ticket sales, and reconciliation for varsity women's soccer
• Provide support to ticket managers with ticket printing, football student distribution, season renewal processing, and special projects

Fresno State Athletic Ticket Office Intern, July 2008 - July 2009 California State University, Fresno Department of Athletics, Fresno, CA

• Supervised and coordinated all-single and gameday ticket sales, public will call, student workers, and reconciliation for athletic events for women's soccer, women's basketball, baseball, and women's lacrosse
• Travelled and managed public will call and complimentary/family guest tickets at away football games, WAC basketball conference tournament, NCAA women's basketball championships, and NCAA baseball championships
• Assisted with season renewal allocating, distribution, and mailing for women's soccer, women's volleyball, men's and women's basketball, softball, baseball, and football
• Developed experience with Access Management Scanning System and online single and season ticket sales for returning and new customers
• Provided daily customer service through phone and window sales for season and single game tickets with Paciolan ticketing software

Athletics Ticket Office Graduate Assistant, August 2006 - June 2008 University of Oklahoma Department of Athletics, Norman, Oklahoma

• Provided customer service to donors, season ticket holders, customers, and students through ticket sales for Oklahoma Athletics
• Daily usage of Paciolan ticketing software to perform season and single game ticket sells and seating allocations for Oklahoma Athletics
• Assisted with ticket sales at men's and women's basketball games, women's soccer, women's volleyball, baseball, softball, and men's and women's gymnastics
• Provided and answered general questions about Oklahoma Athletics to customers
• Served as football gameday assistant at the following stations: will call, non-participating student-athletes, and ticket resolution

Americorps Vista Volunteer, June 2007 - August 2007 Homecoming Center at St. Luke's Episcopal Church, New Orleans, LA

• Spent summer serving children and youth affected by Hurricane Katrina
• Service consisted of engaging children and youth through enrichment programs, academic tutoring, and recreational activities
• Volunteered with Habitat for Humanity to built homes for victims of Hurricane Katrina

Graduate Assistant - Academics, March 2007 - May 2007 University of Oklahoma Department of Athletics, Norman, OK

• Assisted the Coordinator of the Writing and Study Skills with special projects
• Assisted the Coordinator of the Sooner Career Center with Athletic department wide Career Fair and special projects
• Volunteer at the Max Weitzenhoffer Scholar Athlete Breakfast and American Red Cross Athletic Sponsored Blood Drive

Graduate Assistant - Event Management, January 2007 - March 2007 University of Oklahoma Department of Athletics, Norman, OK

• Assisted the Director of Event Operations with day to day operations of all Oklahoma athletic events
• Assisted in gameday activities (basketball, gymnastics, wrestling, baseball, softball, and tennis) which included set-up and tear down of equipment and maintenance

Graduate Assistant - Marketing and Promotions, October 2006 - December 2006 University of Oklahoma Department of Athletics, Norman, OK

• Directly worked with Director of Marketing and Director of Promotions
• Assisted in gameday promotions for Oklahoma football games
• Assisted in gameday promotions (men's and women's basketball and volleyball) which included set-up of equipment and planning and coordinating promotional events and halftime activities

ACTIVITIES/HONORS

• Distinguished Toastmasters, January 2007 - May 2008
• Member of the Athletics Diversity Council, August 2005 - May 2008
• Recipient of the Athletics Diversity Council Graduate Assistantship, August 2006 - 2008
• Montessori Educational Assistant, September 2005 - June 2006
• Sports Marketing Intern, University of Idaho, January 2005 - May 2005
• Student/Parent Orientation Counselor at WSU, 2003-2005
• WSU Athletic Ambassador, Coug Guys and Gal, June 2002- May 2004
• Washington State University President's Award, 2004
• Intramural Volleyball Official at WSU, 2002 - 2003
• African-American Student Mentor at WSU, 2001 - 2003
• Volunteer at Pac-10 Outdoor Track and Field Championships, 2002