March 16, 2010
POSITION SUMMARY:
Responsible for selling Wake Forest Football & Basketball season tickets & ticket packages to individuals and to groups. Specific responsibilities include lead generation, prospecting and consultative selling via outbound phone calls from a sales desk in the Wake Forest Ticket Sales Center. Responsible for meeting and exceeding individual sales revenue targets as determined by the ticket sales team manager.
QUALIFICATIONS:
Education, Experience and Training
BA/BS with working knowledge of sales and customer service and a working knowledge of development, alumni relations and athletics operations in a college or university environment. An equivalent combination of education and experience may be accepted.
Knowledge, Skills, Ability
Knowledge and ability to execute a consultative sales process from lead generation to implementation and customer support.
Unquestionable integrity and a strong sense of professional ethics.
Mature, professional and respectful demeanor.
Evidence of being self-starting, self-motivating, organized, entrepreneurial and creative in formulating and presenting solutions to customers over the phone.
Proficiency in Microsoft Word, Outlook and Excel and familiarity with CRM software solutions.
Strong interpersonal, communication, presentation and listening skills.
Ability to research and organize information and data accurately and with an attention to detail.
Ability to prioritize and to execute multiple tasks in a time-sensitive, pressurized environment.
Ability to work independently and as part of a team
Receptive to coaching, following instructions and executing directives.
Ability to work weekends and evenings to fulfill game-day responsibilities for Football and Men's Basketball.
Ability to support a rotating work schedule as needed.
Valid driver's license with good driving record.
ESSENTIAL FUNCTIONS:
Meets or exceeds weekly, monthly and campaign-specific sales goals by initiating outbound phone contact with prospective ticket buyers and selling ticketing solutions.
Maintains a high level of qualified sales activity.
Grows weekly sales volumes by working efficiently and by constantly attracting new business through referrals and other prospecting activities.
Maintains up-to-date digital records of leads, prospects, sales activities, and customer account information using Wake Forest Ticket Sales Team computer tools and databases.
Provides professional customer service and post-sales follow-up.
Assists with other University projects and events as needed.
Performs other related duties as assigned.
COMPENSATION:
Base salary plus commission with on-target-earnings equivalent to $27,000. Standard University
Benefits included.
Interested candidates should email their resume to: hemricla@wfu.edu
Deadline: 3/26/2010
Start: 4/19/2010
