4911 Pine Needle Ct.
Cincinnati, Ohio 45244
stephanie.feldkamp@gmail.com
EDUCATION
Bachelor of Business Administration, Marketing Expected March 2010
University of Cincinnati, Cincinnati, Ohio
College GPA: 3.929/4.0
Relative Coursework: Sports Marketing, Marketing Management, Product Management, Decision Making in Marketing, Business Communications, Business to Business Marketing, Service Marketing, Marketing Research, Management.
WORK EXPERIENCE
Audit Processor Intern June 2008- Present
Great American Insurance Company, Cincinnati, Ohio June 2007- August 2007
Process, prepare and forward premium audit worksheets to appropriate business units and agents.
Update Excel databases.
Receive, record and fax loss run requests to the appropriate business unit.
Guest Services Clerk/Cashier April 2006-Decemeber 2006
Target, Milford, Ohio
Provided exceptional customer service.
Processed returns.
Developed reputation for prompt, efficient service with high level of accuracy while operating cash register.
Assisted customers with setting up gift registries.
Hostess & Busser May 2004- February 2005
Max & Erma's Restaurant, Cincinnati, Ohio
Greeted and escorted guests to tables and provided menus.
Listened to and resolved daily customer complaints.
Handled telephone reservations for large and small groups.
Managed waiting list to ensure prompt seating.
SKILLS
Microsoft: Word, Windows, PowerPoint, Excel, Office 2007.
PRO (In house premium record program for Great American Insurance).
HONORS & AFFILIATIONS
Member, Bearcat Marketing Association, University of Cincinnati, Cincinnati, Ohio, Fall 2009-present.
Promoted the Bearcat and helped secure the victory in the Capital One Mascot Challenge.
