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2/1/10
Please click on the link above to register for the 2010 CEFMA Convention (June 21-22).
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1/25/10
People come to events for any number of
reasons, but at the top of this list resides wanting
to be entertained. They step out of their normal
lives to attend a game or a concert to have fun.
In these economic times, we are fortunate that
many people today are choosing to spend their
hard earned money on a game in our venue.
They demand a level of service that meets their
expectations. Guess what? They should! For the
most part, the performances on the court or
stage are unpredictable. We can control our level of service
that guests receive. Our level of service should, at a minimum,
meet their expectations or people will stop coming.
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12/9/09
Over the last few years, many venues have taken
prudent measures to analyze vulnerabilities and
implement ways to limit potential risk. At the
forefront of this movement was the National
Football League, which implemented Best
Practices throughout their venues across the
country in order to help prevent the risk of any
future terrorist attacks. While many non-NFL
venues have since followed suit, for many years
there was an apparent lack of consistency in
training and security among collegiate venues,
specifically in many high-risk areas such as
training; planning; pre-event lockdowns and
sweep procedures; multi-agency collaboration;
accreditation; cohesive venue policies; access
point security; and communication protocols.
Contemporary Services Corporation (CSC)
supports CEFMA because it gives event and
facility professionals a national platform and an
opportunity to share ideas and best practices
that can help in those areas that are so critical.
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11/2/09
As an officer of CEFMA, I knew that it was only a
matter of time before I was asked to write an
article for the CEFMA Corner. So when the call
came in August, I was not surprised. While I was
anticipating the call at some point, I still had no
idea what I was going to write about. I am writing
this in September, so my first thought was to
compose something about H1N1 flu preparation,
but I knew that everyone has information overload
on that subject by now. The next subject that
popped up was target hardening our facilities from
terrorist attacks. I quickly dismissed that, because
if you have not implemented some precautions by
now, an article by me isn't going to help. So, the third topic was the charm, or at least I hope it is.
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7/6/09
The 2009 CEFMA Convention Evaluation form is now available. Please return the evaluation to Pat Manak (pmanak@nacda.com)
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